SPCM 485 - Communication and Conflict Resolution (C)

A study of theoretical and practical strategies for individual and group conflict resolution. Specific training in critical analysis, listening, and communication strategies for mediation, negotiation, and other conflict resolution forums are explored. Illustrative simulations based on family, industry, and social conflicts are used to develop a clearer understanding of conflict management.

Note
(C) denotes common course

3 cr

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